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On behalf of Park Regis Singapore, I would like to take this opportunity to welcome you to our property. We recognise that you have a wide variety of accommodation options to choose from and we are honoured that you have selected to stay with us while in Singapore.
Park Regis Singapore is a part of the Park Regis brand, managed by StayWell Holdings – one of the largest hotel management groups in Asia Pacific. Together with its parent company Prince Hotels Inc., it offers a combined portfolio of properties across a diverse network of open and operating hotels, resorts, golf courses and ski resorts in locations such as Australia, Singapore, China, Japan, India, Indonesia, Hawaii, Kingdom of Bahrain, the United Arab Emirates and the United Kingdom.
Prince Hotels & Resorts and StayWell’s combined brand offerings include The Prince, Grand Prince Hotel, Policy, Park Regis, Prince Hotel, Leisure Inn Plus, Prince Smart Inn and Leisure Inn. Each brand offers guests quality experiences ranging from luxury to lifestyle to midscale.
You may pick up on the subtle Australian influence we have incorporated throughout the hotel to affirm the roots of the Park Regis brand.
If you are not already a member of our StayWell Rewards loyalty programme, I invite you to join other members, where you can earn and redeem points every time you stay with us worldwide, enjoy exclusive member only offers, and best of all, it’s free to join. Just speak to our friendly reception team where they can help you sign up, or alternatively you can join at www.staywellrewards.com.
We sincerely hope you enjoy your stay at Park Regis Singapore and look forward to hearing any comments or feedback you may have about our facilities and services. Please visit www.staywellgroup.com/contact-us to submit an online form. Your feedback will be analysed and used to continually improve the standard of services, facilities and training of our hotel staff.
Once again, thank you for choosing Park Regis Hotels.
One of the largest hotel management groups in Asia Pacific, StayWell Holdings and its parent company Prince Hotels Inc. offer a diverse portfolio of properties across a combined network of over 136 hotels worldwide.
Prince Hotels & Resorts and StayWell’s combined brand offerings include The Prince Akatoki, The Prince, Grand Prince Hotel, Policy, Park Regis, Prince Hotel, Leisure Inn Plus, Prince Smart Inn, and Leisure Inn. Each brand offers guests quality experiences ranging from luxury to lifestyle through to midscale.
Prince Hotels & Resorts and StayWell have set a strategic goal to deliver 250 hotels in the medium to long term. The expansion of both company brands will take place across the regions of Asia-Pacific, the Middle East, Europe and the United States.
Our Brand Offerings
We look forward to welcoming you to one of our many properties for an unforgettable experience, in the near future! For more information on the Park Regis brand, Prince Hotels & Resorts and StayWell’s complete portfolio of properties, please visit www.staywellgroup.com
Fire Escape Plan On entering your room, please study the fire escape plan on the back of your room door. Establish the route towards the nearest fire exit that you would take in case of fire.
Fire Alarm Call Points Locate and confirm the positions of the nearest fire alarm and extinguisher on your floor.
If You Discover A Fire
Raise the Alarm
Upon detecting any fire or smoke, break the glass of the nearest fire alarm call point and call for help by pressing Emergency on the telephone.
If Possible, Put Out the Fire Use the nearest fire extinguisher or fire hose reel to put out the fire, without putting yourself at risk.
Evacuate Should the fire get out of control, close all doors behind you and leave the building immediately via the exit staircase. Do not use the elevators.
If You Hear The Fire Alarm
(A) First Fire Alarm If you hear the first fire alarm, remain alert and prepare to evacuate. (B) Second Fire Alarm If you hear the second continuous fire alarm and are directed to evacuate by the public address system, please ensure you bring along your room keycard and proceed to leave the room immediately by the nearest exit staircase.
While evacuating, if the escape route is blocked by debris or fallen objects, kindly proceed back to your room and call for assistance.
In the event of smoke, please keep yourself close to the floor and crawl to the nearest fire exit following the EXIT directional signs located at floor level.
Do Not Attempt To Pack Belongings Time is precious. Do not attempt to pack your belongings in case of fire. Save your life first.
Do Not Use Lifts / Elevators Never attempt to use lifts / elevators to evacuate. Use the exit staircase instead.
Do not attempt to re-enter the hotel
If You Are Trapped In Your Room
Inform Someone of Your Presence Call the Telephone Operator, bang the door or signal the people outside from the window to attract attention.
Keep the Fire Out Wet your towels or sheets and wedge them under the door to prevent smoke from entering the room.
Remember:
If you are caught in the smoke, take short breaths and crawl to the nearest exit. Air nearer the floor is cleaner and less likely to contain deadly gases.
Do not jump out of the building if you are above the ground floor. Rescue might just be a few minutes away.
Press Emergency on your telephone for assistance in case of emergency.
Local Information
Airlines
Flight ticketing, confirmation and information can be facilitated through our Concierge.
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Airport
Singapore’s Changi International Airport is located 20km and Seletar Airport is located 18km from the hotel and approximately 25 minutes away by car. We recommend leaving the hotel at least two hours prior to your flight departure.
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Banking
A number of Automated Teller Machines are available in the vicinity, with the nearest ATM located 5 minutes away in Clarke Quay Central Shopping Mall.
Should you require full service banking facilities, a wide selection of local and international banks are available at the Raffles Place Financial Hub, which is a 10-minute drive from the hotel.
Do check operation hours before visiting the banks.
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Currency Exchange
The local currency is in Singapore Dollar. Currency conversion is available for hotel guests at the Reception on Level 3, based on prevailing exchange rates displayed at the lobby.
Otherwise, authorised money changers are aplenty within walking distance in People’s Park Complex, Chinatown. You are advised to check the amount and collect receipts for your transactions.
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Durian
Although known to be the ‘king of fruits’ to fans, durians are acknowledged to have an acquired taste. We regret that durians are not permitted within the hotel premises due to the strong odour they emit. Penalty charges may apply.
Embassies
Contact details can be facilitated through our Telephone Operator.
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Emergency
Please refer to the Safety & Security section in the directory for more information.
Police can be contacted by dialling “999”, ambulance by “995”. For misplaced items at the airport, please contact the customer service officers at (65) 6595 6868. If you have lost your passport in Singapore, you must first report the loss of your passport at any Police Station, Neighbourhood Police Centre or Neighbourhood Police Post, without delay.
Be calm; contact your Embassy, High Commission or Consular Office to apply for a replacement of your travel document. For assistance, dial “0” for the Duty Manager.
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Government Offices
Government offices and agencies in Singapore generally operate on Mondays to Fridays from 8.00am to 5.00pm. It is advisable however to confirm beforehand as the operation hours may vary.
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Languages
Singapore is a multi-cultural and cosmopolitan city. The main languages spoken are English, Mandarin, Malay and Tamil. Please contact our Duty Manager should you require any assistance.
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Medical
First Aid Box and AED are available in the hotel premises and non-prescription medicine can be purchased at the pharmacy located at Chinatown Point Shopping Mall. The nearest hospital, Singapore General Hospital, is located 7 minutes’ drive from the hotel, near Outram station. For in-house doctor, dial “0” for the Duty Manager.
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Neighbourhood
Park Regis Singapore is located next to Singapore’s most vibrant entertainment hub, Clarke Quay, Boat Quay, Robertson Quay and Chinatown, which is also within easy access to major tourist attractions as well as the Central Business District (CBD). The hotel is surrounded by several National Monuments and historic sites of Singapore which can be easily explored by foot. Jogging maps are also available.
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Public Transportation
The nearest Mass Rapid Transit (MRT) station is Clarke Quay Station which is 3 minutes’ walk from the hotel. Should you require a taxi, it is advisable to book in advance if you need to travel during peak hours. As the hotel is located within the Central Business District, fares boarding from the hotel are subject to a peak hour surcharge levied by the Land Transport Authority in addition to the metered fare. Other information and arrangements for public transportation can be facilitated through our Concierge.
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Sightseeing
Jump on the City Hop On & Hop Off bus for the most comprehensive way to see the best of Singapore including the spectacular views of the Singapore Flyer, Civic District, Chinatown, Kampong Glam (Malay enclave), Little India, Esplanade, Boat Quay, Clarke Quay, Sentosa and Gardens by the Bay. Other sightseeing arrangements can be made through Concierge.
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Shopping
The hotel is a mere 5 minutes’ stroll away to Chinatown and 15 minutes’ drive to Orchard Road, Singapore’s premier shopping precinct. Other shopping malls include Clarke Quay Central which is a 5 minutes’ walk, Raffles City and Marina Square which is a 5 minutes’ drive and VivoCity which is a 8 minutes’ train ride to HarbourFront MRT station.
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Supermarket
The nearest supermarket is located 5 minutes’ walk away at Clarke Quay Central Shopping Mall and Chinatown Point Shopping Mall.
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Weather
The climate in Singapore is tropical with dry and rainy seasons. Humidity is generally high and thunderstorms during the dry season are not uncommon. Unless a dress code is specified, cool casual attire is generally recommended.
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Worship
For information on places of worship, please contact Concierge.
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Useful Telephone Extensions
For Phone Model MT102H
Emergency Press
Business Centre Services Press
Concierge Press
Duty Manager Press 0 or
External Calls Press 9 followed by Telephone Number
Housekeeping Press
Laundry Press
Meetings Press 8882 between 9am to 6pm (Mon to Fri) or (after office hours)
Messages & Voicemail Press
Operator Press 0 or
Reception Press 0 or
Reservation Press 0 or
Restaurants & Bars Press 0 or
Room Service Press 0 or
Room to Room Calls Press 8 followed by Room Number
For Phone Model IP20
Press or dial “0” to speak with our staff for the following:
Reception
Duty Manager
Laundry
Housekeeping
Room Service
Restaurants – TungLok Seafood and Douraku Sushi
Dining
TungLok Seafood
Offering you the freshest catch to welcome seafood lovers from all parts of Singapore, TungLok Seafood specialises in the best of Singapore-style seafood prepared with the quality and standards synonymous with the TungLok brand.
Perennial favourites are the Black Pepper Crab, voted the best in town, and Chilli Crab that uniquely combines orange juice and tomato sauce to create a finger-licking good gravy, perfect for slurping up with man tou.
Operating Hours
Lunch: 11:30am – 3:00pm (last order 2:30pm)
Dinner: 6:00pm – 10:30pm (last order 10:00pm)
Douraku Sushi is conceived as a quaint sushi bar which offers authentic Japanese selections.
Behind the sushi counter, our chefs trained in Japanese cuisine delicately execute their skills to bring diners their best with the freshest ingredients, along with modern Japanese cooking techniques.
Amidst familiar delicacies such as Uni Chawanmushi, Otoro Sushi and Uni Ikura Toro Don, diners can indulge in unique creations like Oyster Shooter and Toro Tartare. Also within this nifty bar are hand-picked sakes that perfectly complement the dishes, making each meal a truly delightful experience.
Operating Hours
International Buffet Breakfast: 6:30am – 10:30am
Lunch: 11:30am – 3:00pm (last order 2:30pm)
Dinner: 6:00pm – 10:30pm (last order 10:00pm)
Each room is equipped with multiple sockets at the writing desk suitable for international plugs. Additional adaptors are available upon request. The standard voltage in Singapore is in the range of 220V to 240V.
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Air Conditioning
Each room features individual climate control with a control panel that allows you to select a temperature of your personal comfort. Should you wish to maintain your preferred temperature setting, please do not remove your keycard from the energy saver socket.
Amenities
For your convenience, a wide variety of quality amenities are provided with compliments for use in your room.
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or dial “0” to speak with our staff for the following: