PRSI Swimming Pool

Hotel Information

Welcome to Park Regis Singapore

Safety & Security

Upon Arrival

  1. Fire Escape Plan
    On entering your room, please study the fire escape plan on the back of your room door. Establish the route towards the nearest fire exit that you would take in case of fire.
  2. Fire Alarm Call Points
    Locate and confirm the positions of the nearest fire alarm and extinguisher on your floor.

If You Discover A Fire

  1. Raise the Alarm
    Upon detecting any fire or smoke, break the glass of the nearest fire alarm call point and call for help by pressing Emergency on the telephone.
  2. If Possible, Put Out the Fire
    Use the nearest fire extinguisher or fire hose reel to put out the fire, without putting yourself at risk.
  3. Evacuate
    Should the fire get out of control, close all doors behind you and leave the building immediately via the exit staircase. Do not use the elevators.

If You Hear The Fire Alarm

  1. (A) First Fire Alarm
    If you hear the first fire alarm, remain alert and prepare to evacuate.
    (B) Second Fire Alarm
    If you hear the second continuous fire alarm and are directed to evacuate by the public address system, please ensure you bring along your room keycard and proceed to leave the room immediately by the nearest exit staircase.
    While evacuating, if the escape route is blocked by debris or fallen objects, kindly proceed back to your room and call for assistance.
    In the event of smoke, please keep yourself close to the floor and crawl to the nearest fire exit following the EXIT directional signs located at floor level.
  2. Do Not Attempt To Pack Belongings
    Time is precious. Do not attempt to pack your belongings in case of fire. Save your life first.
  3. Do Not Use Lifts / Elevators
    Never attempt to use lifts / elevators to evacuate. Use the exit staircase instead.
  4. Do not attempt to re-enter the hotel

If You Are Trapped In Your Room

  1. Inform Someone of Your Presence
    Call the Telephone Operator, bang the door or signal the people outside from the window to attract attention.
  2. Keep the Fire Out
    Wet your towels or sheets and wedge them under the door to prevent smoke from entering the room.


  • If you are caught in the smoke, take short breaths and crawl to the nearest exit. Air nearer the floor is cleaner and less likely to contain deadly gases.
  • Do not jump out of the building if you are above the ground floor. Rescue might just be a few minutes away.
  • Press Emergency on your telephone for assistance in case of emergency.

Local Information


Flight ticketing, confirmation and information can be facilitated through our Concierge.

Phone icon Press  Information icon


Singapore’s Changi International Airport is located 20km and Seletar Airport is located 18km from the hotel and approximately 25 minutes away by car. We recommend leaving the hotel at least two hours prior to your flight departure.

Phone icon Press  Information icon


A number of Automated Teller Machines are available in the vicinity, with the nearest ATM located 5 minutes away in Clarke Quay Central Shopping Mall.

Should you require full service banking facilities, a wide selection of local and international banks are available at the Raffles Place Financial Hub, which is a 10-minute drive from the hotel.

Do check operation hours before visiting the banks.

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Currency Exchange

The local currency is in Singapore Dollar. Currency conversion is available for hotel guests at the Reception on Level 3, based on prevailing exchange rates displayed at the lobby.

Otherwise, authorised money changers are aplenty within walking distance in People’s Park Complex, Chinatown. You are advised to check the amount and collect receipts for your transactions.

Phone icon Press  Reception icon


Although known to be the ‘king of fruits’ to fans, durians are acknowledged to have an acquired taste. We regret that durians are not permitted within the hotel premises due to the strong odour they emit. Penalty charges may apply.


Contact details can be facilitated through our Telephone Operator.

Phone icon Press 0 or Operator icon


Please refer to the Safety & Security section in the directory for more information.

Police can be contacted by dialling “999”, ambulance by “995”. For misplaced items at the airport, please contact the customer service officers at (65) 6595 6868. If you have lost your passport in Singapore, you must first report the loss of your passport at any Police Station, Neighbourhood Police Centre or Neighbourhood Police Post, without delay.

Be calm; contact your Embassy, High Commission or Consular Office to apply for a replacement of your travel document. For assistance, dial “0” for the Duty Manager.

Phone icon Press 0 or Emergency icon

Government Offices

Government offices and agencies in Singapore generally operate on Mondays to Fridays from 8.00am to 5.00pm. It is advisable however to confirm beforehand as the operation hours may vary.

Phone icon Press 0 or Operator icon


Singapore is a multi-cultural and cosmopolitan city. The main languages spoken are English, Mandarin, Malay and Tamil. Please contact our Duty Manager should you require any assistance.

Phone icon Press 0 or Operator icon


First Aid Box and AED are available in the hotel premises and non-prescription medicine can be purchased at the pharmacy located at Chinatown Point Shopping Mall. The nearest hospital, Singapore General Hospital, is located 7 minutes’ drive from the hotel, near Outram station. For in-house doctor, dial “0” for the Duty Manager.

Phone icon Press 0 or Operator icon


Park Regis Singapore is located next to Singapore’s most vibrant entertainment hub, Clarke Quay, Boat Quay, Robertson Quay and Chinatown, which is also within easy access to major tourist attractions as well as the Central Business District (CBD). The hotel is surrounded by several National Monuments and historic sites of Singapore which can be easily explored by foot. Jogging maps are also available.

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Public Transportation

The nearest Mass Rapid Transit (MRT) station is Clarke Quay Station which is 3 minutes’ walk from the hotel. Should you require a taxi, it is advisable to book in advance if you need to travel during peak hours. As the hotel is located within the Central Business District, fares boarding from the hotel are subject to a peak hour surcharge levied by the Land Transport Authority in addition to the metered fare. Other information and arrangements for public transportation can be facilitated through our Concierge.

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Jump on the City Hop On & Hop Off bus for the most comprehensive way to see the best of Singapore including the spectacular views of the Singapore Flyer, Civic District, Chinatown, Kampong Glam (Malay enclave), Little India, Esplanade, Boat Quay, Clarke Quay, Sentosa and Gardens by the Bay. Other sightseeing arrangements can be made through Concierge.

Phone icon Press 0 or Operator icon


The hotel is a mere 5 minutes’ stroll away to Chinatown and 15 minutes’ drive to Orchard Road, Singapore’s premier shopping precinct. Other shopping malls include Clarke Quay Central which is a 5 minutes’ walk, Raffles City and Marina Square which is a 5 minutes’ drive and VivoCity which is a 8 minutes’ train ride to HarbourFront MRT station.

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The nearest supermarket is located 5 minutes’ walk away at Clarke Quay Central Shopping Mall and Chinatown Point Shopping Mall.

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The climate in Singapore is tropical with dry and rainy seasons. Humidity is generally high and thunderstorms during the dry season are not uncommon. Unless a dress code is specified, cool casual attire is generally recommended.

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For information on places of worship, please contact Concierge.

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Useful Telephone Extensions

For Phone Model MT102H

  • Emergency
    Phone icon Press Emergency icon
  • Business Centre Services
    Phone icon Press Reception icon
  • Concierge
    Phone icon Press Information icon
  • Duty Manager
    Phone icon Press 0 or Operator icon
  • External Calls
    Phone icon Press 9 followed by Telephone Number
  • Housekeeping
    Phone icon Press Housekeeping icon
  • Laundry
    Phone icon Press Laundry icon
  • Meetings
    Press 8884 between 9am to 6pm (Mon to Fri) or Operator icon (after office hours)
  • Operator
    Phone icon Press 0 or Operator icon
  • Reception
    Phone icon Press 0 or Reception icon
  • Reservation
    Phone icon