Staff at Park Regis Singapore

Careers

ARE YOU PASSIONATE ABOUT HOSPITALITY AND DELIVERING MAGIC GUEST SERVICE?

This is something that all employees at Park Regis Singapore have in common. It is their dedication to creating a home away from home atmosphere that keeps our guests coming back to stay.

We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.

Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits including meals allowance, insurance, birthday celebrations and staff social events, plus many more.

Interested candidates can forward your resume and cover letter to HR@parkregissingapore.com or click Apply Now.

Our Current Vacancies

Duty Manager

Reporting to the Rooms Division Manager, the incumbent will be responsible to:

  • Oversees the day-to-day operations of the hotel and Front Office operations, and in turn provide an overall positive experience to our guests during their stay.
  • Assist in coordinating with Reception colleagues on group arrivals and departures in the absence of the Assistant Managers.
  • Assist in conducting shift briefings and provide feedback and information to the team in the absence of the Assistant Managers.
  • Attend to guest requests/feedback and ensure the guests’ positive stay experience.
  • Respond to emergencies according to SOP and ensure safety of all guests.
  • Work closely with internal department to ensure smooth operation of the hotel.
  • Assist with any other ad-hoc duties assigned by the Rooms Division Manager.

 

Guest Service Officers / Executives

Reporting to Rooms Division Manager, the incumbent will be responsible to:

  • Perform all Front Desk related duties including but not limited to check-in, check-out, guest profile maintenance and room allocation, etc.
  • Perform all Concierge related duties including but not limited to making insightful local recommendations and bookings, assisting with transportation requests and providing luggage assistance, etc.
  • Perform all Telephone related duties including but not limited to answering phone enquiries including management of wake-up calls, internal job requests, etc.

Requirements:

  • No work experience required
  • Energetic, proactive and service-oriented
  • Good interpersonal and communication skills
  • Willing to perform 3 rotating shifts (including night shifts) across a 5-day week

 

Bell Captain / Porter

  • Responsible for efficient handling and safely keeping guests’ luggage on arrival and departure according to procedures.
  • Welcome guests at the driveway and escort them to the Reception for check-in.
  • Escorts guests to their rooms and explains room features.
  • Based in the lobby – at all times be visible and approachable, and act as point of reference to guests who need assistance/information
  • Assists in loading and unloading luggage to and from vehicles.
  • Ensure the hotel’s equipment/properties entrusted to you are carefully handled and maintained to protect against loss or damage.
  • Ensure cleanliness and order in the lobby and driveway, including but not limited to removing litter and ensuring vehicles are parked at designated lots.
  • Be alert to the surrounding area at all times. Report and document any incidents, suspicious characters, items and/or activities to the Security Department.
  • Assist with any other ad-hoc duties in accordance with the hotel’s objectives, performance and quality standards, such as the arrangement of transportation, mail/delivery items, courier and porte cochere activities of a doorman.

 

Sales Executive

Reporting to the Director of Sales, the incumbent will be responsible to:

  • Assists the sales team through administration and sales support functions that maintain and develop a coordinated and efficient department and assist the team in generating budgeted revenue targets
  • Primary responsibility entails comprehensive administrative and secretarial assistance & efficient management of the Sales & Marketing Department
  • To ensure all correspondences are effectively copied to relevant department and Global Sales Offices/Agents and trace dates effectively followed up
  • Ensuring all incoming correspondences are forwarded to the respective managers upon receipt with the date stamped and time recorded
  • Handling of phone calls to take messages, new enquiries, check room availability for both function and guest rooms
  • Preparation and inventory control of sales kits, sales & marketing materials and corporate gifts
  • Assist Sales & Marketing Team in updating all database information.

Requirements:

  • Minimum 1 year of relevant of work experience required
  • Energetic, proactive and service-oriented
  • Good interpersonal and communication skills

 

Technician

Reporting to the Chief Engineer, the incumbent will be responsible to:

  • The general maintenance of the building facilities, mechanical and electrical equipment and plant rooms
  • Follow up preventive maintenance, repairs and servicing
  • Keep the department informed on all matters regarding the maintenance of the property
  • Provide technical support and advice to any other departments, in the best interest of the Hotel
  • Keep inventory of building maintenance tools, equipment, machinery and spares
  • Conduct regular energy audits as part of an effective energy conservation program
  • Any other tasks n responsibilities as may reasonably be required for the needs of the business and to fulfil your role

Requirements:

  • Minimum 1 year of relevant of work experience required
  • Energetic, proactive and service-oriented
  • Good interpersonal and communication skills
  • Willing to perform 3 rotating shifts (including night shifts) across a 5 day week.

 

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