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PRSI COVID-19 Updates

COVID-19 Update

At Park Regis Singapore, the health and safety of our valued guests and staff are of utmost importance to us and we wish to assure our customers that we are monitoring the situation closely and following stringent guidelines set by the authorities in all areas of our business.  

Precautionary Measures

As part of the hotel’s commitment to provide a safe and comfortable atmosphere for our valued guests, we would like to inform that the following precautionary measures are in place:

  • Temperature checks for all visitors, guests, including staff and contractors working within the hotel

  • All visitors to the hotel, including staff, will be required to complete Travel Declaration Form

  • 2-hourly disinfection and sanitisation of all public areas with focus on high frequency touch points

  • Enhanced cleaning procedures in place for guest rooms

  • Implement safe distancing measures

  • Masks and hand sanitisers are available within the premises

Who Can Stay In A Hotel During The Circuit Breaker?

With the extension of the Circuit Breaker till 1 June 2020, the Singapore Tourism Board has advised that hotels can accept reservations from Singaporeans/Permanent Residents with legitimate reasons to seek temporary accommodation in hotels, and they do not need to stay until the end of the Circuit Breaker. These groups of people include:

  • Individuals who do not have a place of residence due to home renovation

  • Foreigners and foreign workers affected by travel restrictions

  • Healthcare workers

  • Returnees who completed their SHN at dedicated facilities but wish to extend isolation on their own or do not have a place of their own

  • Individuals with a letter of support by the Ministry of Social and Family Development and list of Social Service Offices

If you know of anyone who needs accommodation support during this period, please reach us at +65 8186 2185 or email

Exclusive Deal

Explore with Us - Book Now Pay Later

Explore With Us - Reserve Now and Pay Later

We understand that with the current situation related to COVID-19, travel plans have been effected. However when you are ready, we are here for you with a special offer.

Offers includes: Book Direct Benefits


In challenging times like these, we understand that travelling plans have been disrupted and we want to help by extending flexibility in our cancellation policy.

Cancellation Policy – bookings from brand website

For all existing and new reservations made directly with our hotels, including bookings which are pre-paid, for arrival prior to 30 April 2020 can be cancelled or amended at no charge up to 24 hours before your scheduled arrival.

Thereafter, reservation must be cancelled 48 hours prior to arrival to avoid a penalty of one night’s room and tax. Your credit card will be kept on file to guarantee your reservation.

Cancellations or changes made after the 48 hours will be subject to the first night room charge.

No Show Policy – bookings from brand website

In the event of no-show on arrival day or for any cancellation or amendment less than 48 hours prior to arrival, a minimum of one night room charge (inclusive of applicable taxes & fees) will be applicable.

Cancellation/No Show Policy – 3rd party websites

For guests that have booked via an online Travel Agent or other Third-Party are advised to contact them directly for all reservation changes and information on their booking policies.
If you need any further assistance, please do not hesitate to reach out to Due to the volume of enquiries received during this period, we appreciate your understanding that delays in response may be expected.


Your Loyalty Status

You’ve worked hard to earn your status, so we want to ensure you can continue to enjoy your benefits, which is why we are extending your membership status for a further 60 days from your current tier-status anniversary date.

Point Extension

Enjoy peace of mind as your current points balance will be maintained for an additional 60 days from point of expiry, allowing you the freedom to redeem hotel stays when travelling again.

Although you may not be travelling right now, our flexible program means you can continue to transfer your points to one of our 40+ redemptions partners. You can view all our partners and transfer points here.

We will continue to provide further updates on any loyalty changes through the Stay Well Rewards website.

We hope the pandemic will ease soon and we look forward to welcoming you to our hotel in the near future. Meanwhile, please stay home and stay safe.